How to Use Robotaxi: Everything You Need to Know

Tesla's long-awaited Robotaxi service is no longer a futuristic concept—it's here, and it's beginning to reshape how people think about ride-hailing. Whether you're an EV enthusiast or just curious about how the system works, here's a complete, up-to-date guide on how to use Robotaxi.

What Is Tesla Robotaxi?

Tesla's Robotaxi is an autonomous ride-hailing service operated by Tesla Model Y Juniper vehicles with Full Self-Driving (FSD) software. Launched in Austin, Texas in June 2025, it has since begun rolling out to more users and cities. Initially invite-only, the Robotaxi app is now available publicly to all iPhone users in the U.S. and Canada, with Android support coming soon.

Currently, a safety monitor rides in the vehicle—typically in the front passenger seat—to supervise the trip, though Tesla aims to fully remove human monitors in the near future. Trump also recently announced that he'll do the necessary adjustment to ease self-driving cars.

How to Use Robotaxi

1. Download the App

• The Robotaxi app is available now on the Apple App Store.

• Log in using your Tesla account or create a new one.

Image Credit: Farzad on X

2. Join the Waitlist

• After signing in, you’ll be prompted to select your region—such as Austin or the San Francisco Bay Area.

• You will then be added to a waitlist. Tesla is gradually granting access based on region and availability.

3. Request a Ride

Once you receive access:

• Open the app, select your pickup and drop-off locations.

• Confirm the vehicle license plate when it arrives.

Image Credit: Tesla Robotaxi on X

4. During the Ride

• A safety monitor will be present in the vehicle but does not drive.

• You can access standard controls through the app: climate, locks, and music.

• Riders can now add a stop at the end of the ride and submit feedback at any time.

5. End the Ride

• Exit the vehicle upon arrival.

• The app automatically closes out the trip and collects feedback.

Who Can Use It?

• U.S. iPhone users with the Robotaxi app (Android support coming).

• Must be 18 or older.

• Limited to 3 riders per vehicle (plus safety monitor).

• No third-party bookings or pets (except service animals).

Real User Experiences From X (June Experience Feedback)

My personnal favorite is the very comprehensive video from AIDRIVR that goes over all aspects of the RoboTaxi and put it through a Stress Test.

For user experience oriented feedback, see below:

@SawyerMerritt

“I’ve taken a total of 20 @Tesla Robotaxi rides and traveled 92 miles. No interventions, no critical safety issues. All my rides were smooth and comfortable.”

@DirtyTesLa

"My 50th robotaxi ride posted in full. What an amazing time. Huge congratulations to 
@Tesla_AI, @elonmusk, @aelluswamy and everyone involved.

From Tesla’s Robotaxi Account

• Tesla shared that you can now add stops at the end of rides.

• You can submit feedback at any time in the app.

Pros and Cons

Pros:

• Smooth, supervised autonomous ride

• Very competitive pricing

• Publicly available app access

• Feature-rich, intuitive interface

Cons:

• Access still requires waitlist approval (likely flatten as it grows)

• Limited operating cities and service hours

• No full autonomy yet (safety monitor still present - won't be there for long)

Image Credit: Elon Musk on X

Final Thoughts

Tesla's Robotaxi is a major step forward in autonomous mobility. With public app access now available and user experiences largely positive, it's clear Tesla is making rapid progress. If you're eager to experience the future of ride-hailing firsthand, download the app and get on the waitlist today.

And if you already own a Tesla, don't forget to check out our premium accessories to elevate your driving experience.

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